Office Manager (Assistant Director) for Truckee River Child Development Center (TRCDC)
Patagonia
Application
Details
Posted: 16-Mar-24
Location: Reno, Nevada
Type: Full Time
Salary: $30.18-$35.00
Salary Details:
Benefits:
Patagonia provides employees with a robust benefits package (unique to each role) that may include environmental internships, free health insurance, paid vacation, paid holidays, an alternative commute reimbursement program, leaves of absence, employee discounts, complimentary product, 401k match and much more.
Preferred Education:
4 Year Degree
Internal Number: 9995
Role: Office Manager (Assistant Director) for Truckee River Child Development Center (TRCDC)
Great Pacific Child Development Center was founded in 1983 by Malinda Chouinard and Jennifer Ridgeway to provide childcare to employees of Patagonia. What the company has learned over the decades about children, childcare, and supporting working families is chronicled in the book: Family Business and in a series of videos (https://www.patagonia.com/family-business/). Currently, Patagonia provides on-site childcare for employees in three locations: Ventura, CA Main Campus, Ventura, CA Brooks Campus, and in Reno, NV at the Distribution Center.
Patagonia’s mission and values are put into practice every day throughout our child development centers. As part of the leadership team at Truckee River Child Development Center (TRCDC), you are responsible to effectively manage many of the day-to-day operations and systems with a focus on delivering quality childcare. Responsibilities include: staff scheduling and onboarding, tuition billing, administration of tuition assistance and the snack program, managing center teachers and substitutes, and ensuring constant communication flow between administration, the teaching teams and parents.
What You’ll Do:
The responsibilities of this position will include, but are not limited to the following:
Essential Job Functions
The leadership team at the Child Development Centers work collaboratively and cross-functionally to build and maintain efficient and effective systems that support high quality childcare.
Coordinate weekly staff scheduling for 6-8 classrooms with approximately 25 staff.
Recruit, onboard and manage 2 floating center teachers to ensure consistent classroom practices, efficient center-wide scheduling, and peak performance through goal setting, professional development, and performance reviews.
Recruit, onboard and manage 3-6 substitute teachers to ensure a qualified and available sub pool exists at all times.
Manage tuition billing for approximately 70 families using an online billing software program.
Manage the Tuition Assistance Program for families who qualify.
Coordinate with payroll and HR on pretax benefits.
Ensure the child development center continually meets all rules and regulations set forth by Washoe County Childcare Licensing which includes making sure all staff and child files are up to date based on licensing requirements.
Administer the center-wide snack program to ensure healthy snacks are served based on a budget.
Administer the technology platforms used at TRCDC which include Procare, Educa and online ASQs.
Maintain children and staff files and update family and staff resources such as handbooks, classroom rosters and email distribution lists, and enrollment forms then make sure they are posted on the intranet and Educa as applicable.
Maintain the office spaces, order office supplies and ensure the shared TRCDC calendar is up-to-date with team meetings, PTO for the team, and invitations for community trainings and events.
Serve as the onsite lead when the program manager is out of office.
Use technology to create effective administrative processes and systems that include routine recordkeeping, staff scheduling, growth projections and on-going communications internally and externally.
Accelerate business practices that promote data informed decisions, fiscal responsibility, and efficient processes.
Coordinate projects and demonstrate the ability to work well with members of GPCDC, TRCDC, the family services team and across departments, including facilities requests.
Act with urgency and respond thoughtfully to issues or concerns.
Communication Skills
The staff at the Child Development Centers are responsible for building meaningful relationships with children, families, and their coworkers. We believe transparency, professionalism, and empathy are critical in sustaining these bonds.
Foster a safe, inclusive environment for children, families, and teachers.
Create an environment that embraces open communication and trust between staff to ensure a high-quality environment for children and families.
Treat everyone with dignity and respect.
Provide Early Childhood/community resources and share information through a variety of mediums: newsletters, Educa, and emails.
Serve as a liaison between classrooms, program manager and administrative team to make sure families experience impeccable customer service.
Experience You Bring:
We are seeking leaders who are dedicated, life-long learners and practitioners of best practices. Our philosophy is rooted deeply in the R.I.E. approach to caregiving, as well as the Outdoor Classroom and Anti-Bias Education. We are deeply committed to Patagonia’s mission to save our home planet, and our practices and program are informed by these cornerstones.
High School Diploma or GED
Three years’ experience working in administration, management and systems in a childcare center or early childhood organization.
Advanced knowledge of Office Suites – primarily Outlook, Word, Excel, PowerPoint, SharePoint, Teams and Zoom.
Ability to produce an excellent work product under time constraints; manage priorities and multiple projects and assignments.
Outstanding verbal and written communication skills; excellent people skills, including networking, organizing, and inspiring excellence.
Ability to exercise sensitivity, discretion, judgment, tact and diplomacy with information that is confidential and complex in nature.
Ability to juggle multiple projects, demonstrate strong time management skills, and adaptability to changing situations and priorities.
Proven history of building trusting, nurturing and responsive relationships with young children and families.?
Successful collaboration and partnering experience with a direct team.??
Strong written and verbal communication skills.??
Demonstrated ability to receive and act on feedback for improved systems and work product.
Additional Preferred Experience
AA or BA in ECE or related field
Familiar with childcare software such as Procare, Educa and ASQ online.
Fifteen (15) college credits in Early Childhood Education (Growth and Development, Child-Family & Community, Administration in ECE, and two Program/Curriculum courses).
Understanding of ECE best practices such as Family Business, Developmentally Appropriate Practice, Pyramid Model, Outdoor Classroom, Anti Bias Education, and Resources for Infant Educarers (RIE).
Requirements:
Successful completion of the fingerprinting process and/or successful transfer of fingerprints from another program. It is a job requirement to have a successful criminal background check to meet county childcare licensing requirements. If you have, or later obtain an exemption from Licensing, please know that you may still not qualify for employment as Patagonia has its own rigorous internal standards and review process given the nature of the work with children.
Successful completion of the hiring packet including TB test, CPR/First Aid, and other required classes once you are hired. Ability to maintain county requirements to be included in classroom ratios as needed.
Patagonia, Inc. is an American retailer of outdoor recreation clothing. It was founded by Yvon Chouinard in 1973 and is based in Ventura, California. Patagonia opened their first childcare center in 1983 and currently owns and operates three childcare centers in Ventura, CA and Reno, NV. The childcare centers serve Patagonia employees exclusively, and the teachers and administrators are employees of the Family Services Department within Patagonia.